Privacy Policy

Last updated: April 15, 2025

At Loki.Build, we take your privacy seriously. This Privacy Policy explains how Loki Build, Inc. (“we,” “us,” or “our”) collects, uses, and protects your information when you use our services.

Information We Collect

Information You Provide

• Account details (name, email, password)

• Payment and billing information

• Content you create, upload, or generate

• Communications with our support team

Information Collected Automatically

• Device information (browser type, operating system)

• Usage data (features used, pages visited, session duration)

• IP address and approximate location

• Cookies and similar tracking technologies

AI Interaction Data

• Prompts and inputs you provide to AI features

• Generated outputs and your edits

• Feature usage patterns to improve our AI

How We Use Your Information

We use your information to:

• Provide, maintain, and improve Loki.Build

• Process payments and manage subscriptions

• Send important service updates and notifications

• Respond to your questions and support requests

• Analyze usage to enhance user experience

• Train and improve our AI models

• Detect and prevent fraud or abuse

• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share data with:

Service Providers

Trusted third parties who help us operate our business (payment processors, hosting providers, analytics services)

Legal Requirements

When required by law, court order, or to protect our rights and safety

Business Transfers

In connection with a merger, acquisition, or sale of assets (you’ll be notified of any changes)

Data Security

We implement robust security measures to protect your information:

• Encryption in transit and at rest

• Secure access controls and authentication

• Regular security assessments and updates

• Employee training on data protection

While we strive to protect your data, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law or for legitimate business purposes.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access and download your personal data

• Correct inaccurate information

• Delete your account and associated data

• Opt out of marketing communications

• Restrict or object to certain processing

To exercise these rights, contact us at help@loki.build.

Cookies

We use cookies and similar technologies to:

• Keep you logged in

• Remember your preferences

• Analyze site traffic and usage

• Improve our services

You can manage cookie preferences through your browser settings.

Children’s Privacy

Loki.Build is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes via email or through the platform. The “Last updated” date at the top indicates when the policy was last revised.

Contact Us

For privacy-related questions or concerns:

• Email: help@loki.build

• Address: 1151 Walker Road, Dover, DE 19904, United States

By using Loki.Build, you acknowledge that you have read and understood this Privacy Policy.